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Become a Certified AI Ops Professional

The world's first certification for building and leading your AI Workforce — at scale and with impact.

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AI Ops Certification

Course Progress

Course overview

AI Ops is the role everyone will be hiring for, learn it now.

AI agents are becoming core to how businesses operate. But most teams don't have the people to run them.

AI Ops is the emerging role companies need, yet few know how to do it.

It's how teams run agents at scale: mapping work, stitching tools, tracking what matters, and proving value.

This course helps you step into that role, with clarity, credibility, and confidence.

Course features

What you'll get from the world's first AI Ops Bootcamp

4 weeks of live strategy sessions

Direct access to AI Ops experts

Exclusive AI Ops community & network

Industry recognized AI Ops certification

Our Modules

What you'll learn

Week 1

Find the agent, frame the value

Learn how to scope the opportunity and define clear agent-ready success criteria.

Week 2

Build just enough to validate

Build a lightweight agent. Validate what it does and why it matters.

Week 3

Add approvals & escalation paths

Add guardrails, handle edge cases, design for trust and control.

Week 4

Show business impact

Calculate ROI and present compelling value stories to stakeholders.

Format

Format & commitment

6 weeks of guided learning

2 hr/week live sessions (strategy + frameworks)

Office hours (agent building Q&A)

Slack peer group and instructor access

Optional in-person workshops (Sydney and SF)

Outcomes

What you'll get

A recognized certification (AI Ops Lead)

A proven framework for AI agents

A clear way to scale AI across your team

A cohort network of AI operators to grow with

Direct access to the Relevance AI community

Instructor

Meet your instructor

Taught by the team behind the AI Workforce.

Dr. Chelsea Wise

The go-to expert for building AI operations that actually work.

With a PhD and 15+ years teaching AI strategy, Chelsea has won teaching awards at leading business schools and guides Executive MBA programs helping executives implement practical AI solutions.

She's been a founding team member at two AI companies—building customer success and operations from startup to global enterprise scale across diverse industries.

Currently at Relevance AI, leading AI Ops literacy initiatives for organizations scaling AI operations.

Who it's for

The AI Ops certification is designed for people of all backgrounds, education levels and nationalities, giving you the tools to step into your next AI Ops role.

Operators and Team Leads

You keep the business running—RevOps, CX, enablement, or service delivery. Now you want to lead smarter systems and scale what works using AI.

Career Movers

You're in marketing, sales, or admin, and want to future-proof your career. No technical skills needed. Just curiosity and a desire to make AI useful.

Builders and Founders

You've already started using AI, but need a playbook to go from hacks to scalable systems. Learn how to align agents to outcomes and drive real business value.

Systems Thinkers & Fixers

You spot inefficiencies everywhere. You want to fix them with agents that get work done—without waiting on engineering.

We've trained leaders from startups to enterprises

Deadline

The next cohort is coming soon

Signups are closed for now. We're planning the next cohort and will announce dates soon. If you've already applied, keep an eye on your inbox.

Next Live CourseComing Soon

Keep learning

Go deeper with the Relevance AI Community

Whether or not you join the bootcamp, there's a whole world of AI Ops content, events, and people waiting for you. This is where the real learning happens.

Join the Community

Connect with AI builders and operators in the Relevance AI Community. Ask questions, share wins, access exclusive resources, and get direct support from the team behind the AI Workforce.

Join the Community

Watch & learn on YouTube

Every workshop, product demo, and live session is recorded and published on YouTube. Catch up on what you missed, or revisit sessions at your own pace.

Subscribe on YouTube

Join our events

From hands-on workshops to city meetups and virtual summits — we run events every week for AI practitioners at every level. Come learn, network, and build.

See upcoming events

What graduates say

Don't just take our word for it — hear from our graduates

"Eye opening, not only for AI Agents in real world applications, but also the experience I got from people who are actually in the field building this stuff."

George Boots

Tesla